Company: Austin Historical
Location: Savannah, GA
Schedule: 6:30am-4:30pm, M-Th

This person will be responsible for the success of their branch including sales, production, client satisfaction, safety, and compliance. This is a leadership role to guide the branch in the successful attainment of its short term and long term goals. They are responsible to maintain the Austin standard of culture and quality at their branch.

This is a full-time position offering a base salary plus commission, with a potential annual compensation range of $60,000 to $150,000, depending on experience.

Requirements

• Minimum 3-5 years of experience in a leadership or managerial role.

• Experience in historic window restoration or other construction-related fields preferred.

• Strong leadership skills with the ability to inspire, coach, and develop a team.

• Experience in conflict resolution and performance management.

• Expertise in financial management, including analyzing profit and loss statements, budgeting, and forecasting to drive branch profitability.

• Proven ability to oversee and optimize branch operations, driving efficiency and performance to achieve organizational goals.

Responsibilities

• Collaborate with the Sales Manager to set and achieve branch sales targets.

• Maintain appropriate branch staffing, conduct interviews and reviews as needed.

• Disburse and oversee jobs in production to ensure labor and materials costs are in line

  with budgets.

• Set goals and provide support for Project Leads to help them achieve their goals.

• Ensure all work is done according to SOPs.

• Implement training programs to effectively reach staff training goals.

• Support team members by offering coaching as needed to keep morale high.

• Manage branch inventory with management and coordinate all deliveries of goods.

• Oversee branch assets including tools, vehicles, trailers, facility, etc.

• Oversee compliance including OSHA, EPA, and any other agencies that regulate the branch.

• Troubleshoot issues with the production team and Sales Manager and help come up with

  solutions including improving process efficiencies and communicate regularly with management on changes needed.

• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.

• Continuously improve through feedback.

• Other duties as assigned.

Physical Requirements

While performing the duties of this job, employees are regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to handle, feel or operate standard office equipment; reach with hands and arms; and lift up to 30 pounds.

About the Role

At Orlando Tax Law, this is not just a front desk position—it is one of the most important roles in the firm.

You are the first point of contact for clients and potential clients, often speaking with individuals who are stressed, overwhelmed, and unsure what to do next. Your ability to communicate clearly, gather key information, and create a sense of trust sets the tone for everything that follows.

You are also the first person that IRS and other tax agency representatives talk to when they call in.  It is important to be friendly, appropriate route the calls, as we seek to build relationships with these representatives.

This role combines:

• Front desk and client communication

• Client intake and onboarding

• Administrative support and case setup

We are looking for someone who is professional, reliable, detail-oriented, and calm under pressure, with the ability to balance structure and adaptability in a fast-paced environment.

Responsibilities

Client Experience & First Contact

• Answer incoming calls with professionalism, empathy, and confidence

• Listen actively and gather key facts from potential clients

• Help clients feel comfortable sharing sensitive information

• Handle inbound calls from IRS and state tax agencies and route appropriately

• Take accurate messages and ensure timely follow-up

Client Intake & Onboarding

• Qualify potential clients and capture accurate, relevant details

• Schedule consultations with attorneys based on case type and urgency

• Draft and send representation agreements and power of attorney forms

• Follow up with clients to complete onboarding and next steps

Administrative & Case Setup

• Open and organize case files in MyCase

• Scan, upload, and manage documents

• Process IRS correspondence and calendar deadlines

Office & Financial Coordination

• Process retainers and explain payment procedures

• Follow up on intake items and payments

• Manage mail, scanning, and document handling

Qualifications

Required:

• Fluent in Spanish and English

• Strong communication and customer service skills

• Highly organized with strong attention to detail

• Ability to prioritize and manage multiple tasks

• Comfortable using computers and learning new systems

Preferred:

• Law firm or professional office experience

• Experience with case management software (MyCase a plus)

What We’re Looking For

The ideal candidate:

• Is reliable and consistent in attendance and performance, as this is a key client-facing role

• Can gather and distill information efficiently and accurately

• Is calm under pressure and not easily flustered

• Can follow procedures while also thinking critically and being adaptable

• Is professional, empathetic, detail oriented, and team-oriented

• Is comfortable learning and working within case management systems and digital workflows and adapting to new tools and technology

Compensation & Benefits

Salary: $48,000 – $58,000 annually, depending on experience

Benefits include:

• Health, dental, life, and supplemental insurances

• 401(k) with employer match

• Paid time off and holidays

Work Environment

• Full-time, in-office position in downtown Orlando

• Structured schedule to ensure consistent client coverage

• Collaborative, friendly, professional, and team-oriented environment

• Opportunities for growth into more advance intake and operations roles as the firm expands

About Orlando Tax Law

Orlando Tax Law is a boutique tax controversy and litigation firm representing clients nationwide in disputes with the IRS and state tax agencies.

We are committed to providing high-level legal representation with compassionate client service, and we are building a team that reflects both.

Company: Affordable One
Location: Winter Park, FL

About the Role

We’re adding a Retention/Servicing CSR to support our clients with day-to-day policy service needs and deliver the kind of experience that keeps people with us for the long haul. If you’re detail-oriented, calm under pressure, and love helping people feel taken care of, you’ll fit right in.

Your Role & Responsibilities:

• Assist clients with policy inquiries and provide excellent customer service

• Process payments and ensure accurate transactions

• Understand coverage options and assist clients with adding vehicles

• Handle endorsement applications and policy modifications

• Maintain detailed records of client interactions and transactions

What We're Looking For:

• Must hold or be willing to obtain a 4-40 insurance license

• Bilingual candidates highly preferred

• Strong attention to detail and problem-solving skills

• Excellent communication and customer service abilities

• Ability to work efficiently in a fast-paced environment